restore keyboard defaults

You have got the wrong mapping active., Go to system preferences > keyboard > input sources and make sure there is ONLY ONE item on the list, and that the name of that item is US or ABC (and NOT Spanish or something else.

bbringgold wrote:

leaving Spanish on the list did not.

Yes, it is best to remove Spanish from the Input Sources list to make sure you don't accidentally activate it in the future. The right Input Source for English is called US or British or ABC.