iPhone 11 frozen

Screen is black with apple logo. Been laggy for a few days.

Posted on Jan 20, 2022 8:08 PM

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Question marked as Top-ranking reply

Posted on Jan 20, 2022 8:13 PM

Try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

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iPhone 11 frozen

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