I just got new iPad and emails aren’t coming

Hi Ieissa193, thank you for posting in Apple Support Communities.

Congratulations on your new iPad and I hope you get a lot of joy and productivity from using it.

In regard to your emails, you will need to setup the emails on your iPad and the following link explains the process to follow:

https://support.apple.com/en-au/HT201320

If you have already setup your emails on your new iPad then please look at the following link which help when not receiving emails:

https://support.apple.com/en-au/HT211082

If you are still not able to receive your emails please contact Apple Support.

You can do this as follows:

• Online:--> Genius Bar Reservation and Apple Support Options - Apple;
• Contacting a local Apple Store or AASP among the list provided above but also again as follows Apple – Location Selector; or
• Using the "Apple Support" app, available and downloadable from App Store.

Starting with the basics…:

Add an email account to your iPhone, iPad, or iPod touch - Apple Support

If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support

Does your email provider now mandate use of App Specific Passwords? If so, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.

If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.

More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1

For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html

For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB

Microsoft:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944