How may I fix this issue. I cannot activate the 7 without updating it, however, I cannot seem to update it inspite of me following instructions such as inserting sim card and switching pc and phone off
iPhone 6s, iOS 13
Hello nuurdin,
Welcome to Apple Support Communities. It sounds like you're having trouble updating and activating your iPhone 7. We are happy to share information that might help.
From what you described, you're trying to update using your computer. Make sure that you're taking the steps here to update: Update your iPhone, iPad, or iPod touch with iTunes
You can also try to update wirelessly: Update your iPhone, iPad, or iPod touch
Try the steps here if you're still unable to activate your iPhone: If you can't activate your iPhone
If you're still unable to update or activate your iPhone, please let us know any alerts that appear when you try.
Take care.
I am having trouble activating an iphone 7 as it requires an update to the latest IOS. However, I am having trouble as I have downloaded it to my itunes from a windows pc via my iphone 6s. I have the serial no. of the 7 plus the previous icloud
