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EastFalls29 Author

Level 1

4 points

My iPhone wont set up because my touch screen buttons won’t respond

My iPhone won’t set up and screen buttons not responding

iPhone 6s Plus

Posted on Jan 21, 2022 11:27 AM

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Top-ranking reply

Level 9

56,323 points

Posted on Jan 21, 2022 11:36 AM

▷ Update your iPhone. 📲

If that doesn’t work, try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

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1 reply

Top-ranking reply

Level 9

56,323 points

Jan 21, 2022 11:36 AM in response to EastFalls29

▷ Update your iPhone. 📲

If that doesn’t work, try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

Reply

My iPhone wont set up because my touch screen buttons won’t respond

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