MacBook Pro starts up with a screen with vertical lines and will not change to anything else. It is basically brand new, only used a few times.

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MVCCHiggins Author

Level 1

4 points

MacBook Pro starts up with a screen with vertical lines and will not change to anything else. It is basically brand new, only used a few times.

What do I do?

MacBook Pro 13″, macOS 12.0

Posted on Jan 21, 2022 1:43 PM

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Answer 1

John Galt

Level 10

155,414 points

Jan 21, 2022 2:34 PM in response to MVCCHiggins

Return it for a cash refund within 14 days of purchase, or contact Apple: Get Support

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Answer 2

Jan 21, 2022 3:10 PM in response to MVCCHiggins

Vertical artifacts on a display are almost always problems limited to the display itself, not the computer, display memory, or the cabling/connection.

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MacBook Pro starts up with a screen with vertical lines and will not change to anything else. It is basically brand new, only used a few times.

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