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Apple Pencil (gen1)

Pencil doesn’t charge says 100% in a few minutes of being plugged in then go to use and it’s dead

Posted on Jan 21, 2022 4:05 PM

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Question marked as Top-ranking reply

Posted on Jan 21, 2022 4:19 PM

Hi Tingbaha, thank you for posting in Apple Support Communities:


Firstly can you check that your iPad is compatible with the Apple Pencil. The following link will help:

https://support.apple.com/en-au/HT211029


Can I further suggest that you are update to the latest iPadOS which is 15.2.1 (if you have not done this already) as updates can help resolve some problems. The following link can help you:

https://support.apple.com/en-au/guide/ipad/ipad9a74c576/ipados


There are a few ways you can check why you Apple Pencil will not connect as detailed in the following link: https://support.apple.com/en-au/HT205236


If that doesn't help, forget the device in Bluetooth Settings, and then reset your network settings on your iPad.


  • Settings > Bluetooth > Apple Pencil > Forget this Device 
  • Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings  and then connect your Apple Pencil again.


Sometimes the Tips can also become unusable over a period of time and you may want to consider purchasing some new tips and confirm if the error persists. Apple Pencil Tips - 4 pack - Apple


Sometimes an Apple Pencil can also become unusable over a period of time and you may want to consider purchasing another one. 


Another option, if possible, is to try the Apple Pencil on another device and see if that works.


Nevertheless, if your Apple Pencil issue has still not been resolved you can make an appointment and have your iPad and/or Apple Pencil inspected at an Apple Store or AASP (Apple Authorized Service Provider). Please use this link to find one in your Country Apple – Location Selector. After going through the process, you will be given all the options available.


You can also contact Apple Support as follows:


4 replies
Question marked as Top-ranking reply

Jan 21, 2022 4:19 PM in response to Tingbaha

Hi Tingbaha, thank you for posting in Apple Support Communities:


Firstly can you check that your iPad is compatible with the Apple Pencil. The following link will help:

https://support.apple.com/en-au/HT211029


Can I further suggest that you are update to the latest iPadOS which is 15.2.1 (if you have not done this already) as updates can help resolve some problems. The following link can help you:

https://support.apple.com/en-au/guide/ipad/ipad9a74c576/ipados


There are a few ways you can check why you Apple Pencil will not connect as detailed in the following link: https://support.apple.com/en-au/HT205236


If that doesn't help, forget the device in Bluetooth Settings, and then reset your network settings on your iPad.


  • Settings > Bluetooth > Apple Pencil > Forget this Device 
  • Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings  and then connect your Apple Pencil again.


Sometimes the Tips can also become unusable over a period of time and you may want to consider purchasing some new tips and confirm if the error persists. Apple Pencil Tips - 4 pack - Apple


Sometimes an Apple Pencil can also become unusable over a period of time and you may want to consider purchasing another one. 


Another option, if possible, is to try the Apple Pencil on another device and see if that works.


Nevertheless, if your Apple Pencil issue has still not been resolved you can make an appointment and have your iPad and/or Apple Pencil inspected at an Apple Store or AASP (Apple Authorized Service Provider). Please use this link to find one in your Country Apple – Location Selector. After going through the process, you will be given all the options available.


You can also contact Apple Support as follows:


Jan 21, 2022 6:24 PM in response to Tingbaha

Tingbaha Said:

"Apple Pencil (gen1): Pencil doesn’t charge says 100% in a few minutes of being plugged in then go to use and it’s dead"

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Troubleshooting Apple Pencil:


Refer to these Links:


Verify the compatibility of your iPad and Apple Pencil


View: If your Apple Pencil won't pair with your iPad


Make Sure: that Bluetooth is enabled


Be Certain: there is power to your Apple Pencil


Successfully Pair: and charge your 2nd Generation Apple Pencil

Jan 21, 2022 4:30 PM in response to Tingbaha

It sounds like a battery plb I have the Apple Pencil gen 2 that can work with iPad 6 and up and most device mainly ipad, it’s a rechargeable batter and the battery can last up to 3 days no wait that maybe the apple mouse for Mac, but I do know it only. I charged once a day, I’d go for the Apple Pencil gen 2 if I was you I have heard it’s better spoke about and reviews alo it is the sister know it’s the sister Apple Pencil gen 1, I so have it here in my bedroom somewhere I just can’t find it.

Apple Pencil (gen1)

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