I can’t change my password on my iPhone 11

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Level 1

4 points

I can’t change my password on my iPhone 11

My iphone 11 doesn’t have the Face ID or Finger ID to change my password. I googled it but can’t find it in settings. I even searched it in settings still nothing. Anyone know what to do?

iPhone 11, iOS 15

Posted on Jan 21, 2022 6:02 PM

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Answer 1

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lobsterghost1

Level 10

142,420 points

Jan 21, 2022 6:10 PM in response to Uogdyhbgff

Do you mean you don't know your 4 or 6 digit passcode?

If you don't know it, you can't change it. You'll instead have to erase your iPhone using a computer with iTunes, by following the directions in this link --> https://support.apple.com/en-us/HT204306

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Answer 2

srg722

Level 1

29 points

Jan 21, 2022 6:15 PM in response to lobsterghost1

If Find My is enabled, you can also erase remotely from iCloud.com/ find or from the Find My app if you have another Apple device where you are signed in with the same Apple ID as this iPhone, or a family member's Apple device.

https://support.apple.com/guide/icloud/erase-a-device-mmfc0ef36f/icloud

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Answer 3

srg722

Level 1

29 points

Jan 21, 2022 6:07 PM in response to Uogdyhbgff

You can follow these steps:

https://support.apple.com/en-us/HT201487

Scroll up to the top of that webpage.

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I can’t change my password on my iPhone 11

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