MY SECOND GENERATION AIRPODS STOPPED WORKING!

CavacaSantos Said:

"MY SECOND GENERATION AIRPODS STOPPED WORKING!: [...]the AirPod connects to the bluetooth inside the case, but when I put it in my ears it disconnects. I don't know what else to do, they were working perfectly!"

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Troubleshooting AirPods Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:

•  If your AirPods Won't Connect – Apple Support

• If your Left or Right AirPod isn't Working - Apple Support

• Connect and Use your AirPods and AirPods Pro – Apple Support

B. Verify the Balance:

1. Go to: Settings
2. Tap: General
3. Tap: Accessibility
4. Scroll Down: to Hearing
5. Adjust: the audio volume balance

C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

CavacaSantos Said:

"MY SECOND GENERATION AIRPODS STOPPED WORKING!: [...]the AirPod connects to the bluetooth inside the case, but when I put it in my ears it disconnects. I don't know what else to do, they were working perfectly!"

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Troubleshooting AirPods Power:

A. A Few Links to Visit:

• Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

• If your AirPods Won’t Charge - Apple Support

• How to Clean your AirPods and EarPods - Apple Support

B. Try the Following Tasks:

• Hold Down the Button on the case for about 15 seconds.

• Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

• Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.