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My Face ID it’s not working please fix it for me

Why not working my Face ID

iPhone X, iOS 14

Posted on Jan 21, 2022 7:53 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2022 7:56 PM

If you're seeing the alert in the article you came here from.. then follow those instructions


What to do next

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone.


If you get to #2, do not click 'get help from users around the world'... that message indicates a hardware issue and you need to have your iPhone serviced


1 reply
Question marked as Top-ranking reply

Jan 21, 2022 7:56 PM in response to sevda131

If you're seeing the alert in the article you came here from.. then follow those instructions


What to do next

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone.


If you get to #2, do not click 'get help from users around the world'... that message indicates a hardware issue and you need to have your iPhone serviced


My Face ID it’s not working please fix it for me

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