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can’t get my pictures back, i don’t know where to find them

half my pictures disappeared and i’m pretty sure it was when i upgraded my icloud storage to 50gb it happens and idk how to find them

iPhone SE, iOS 15

Posted on Jan 22, 2022 1:08 AM

Reply
Question marked as Best reply

Posted on Jan 22, 2022 9:20 PM

Hi FallenNutTree,

Welcome to the Apple Community.


If it is less than 30 days since Photos disappeared


You might want check the "Recently Deleted" folder:

ie: iCloudhttps://www.icloud.com/photos


And

If you're missing photos or videos in the Photos app

https://support.apple.com/en-us/HT205912

_________________________________________________________


Apple support haver helpful articles online:


What's the difference between device storage and iCloud storage?

NB: "your device can fill up and run out of storage".

https://support.apple.com/en-us/HT206504

______________________________________________________

iCloud syncs everything across devices that are enabled:


Archive or make copies of the information you store in iCloud

https://support.apple.com/en-us/HT204055


Use iCloud Photos on iPhone

https://support.apple.com/en-au/guide/iphone/iph961b96c4d/ios


All the best :-)

2 replies
Question marked as Best reply

Jan 22, 2022 9:20 PM in response to FallenNutTree

Hi FallenNutTree,

Welcome to the Apple Community.


If it is less than 30 days since Photos disappeared


You might want check the "Recently Deleted" folder:

ie: iCloudhttps://www.icloud.com/photos


And

If you're missing photos or videos in the Photos app

https://support.apple.com/en-us/HT205912

_________________________________________________________


Apple support haver helpful articles online:


What's the difference between device storage and iCloud storage?

NB: "your device can fill up and run out of storage".

https://support.apple.com/en-us/HT206504

______________________________________________________

iCloud syncs everything across devices that are enabled:


Archive or make copies of the information you store in iCloud

https://support.apple.com/en-us/HT204055


Use iCloud Photos on iPhone

https://support.apple.com/en-au/guide/iphone/iph961b96c4d/ios


All the best :-)

Jan 22, 2022 9:31 PM in response to FallenNutTree

FallenNutTree Said:

"can’t get my pictures back, i don’t know where to find them: half my pictures disappeared and i’m pretty sure it was when i upgraded my icloud storage to 50gb it happens and idk how to find them"

-------


Troubleshooting Lost Photos:


Three Tactics to Try:

A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support


B. Check iCloud, Directly:

For Photos: Go here, and see if they reside in iCloudhttps://www.icloud.com/photos


C. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Card

can’t get my pictures back, i don’t know where to find them

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