keep getting error when trying to restore my phone
I have an iphone 7. Trying to restore my phone but I keep getting an error. I've already downloaded the most recent itunes.
iPhone 7 Plus, iOS 15
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I have an iphone 7. Trying to restore my phone but I keep getting an error. I've already downloaded the most recent itunes.
iPhone 7 Plus, iOS 15
Hi Consistency,
Welcome to the Apple Community.
Wondering where you are trying to restore your iPhone from (Eg: back-up. iCloud)
and
what the error message says, as it may point to the solution.
Apple support has articles online that may help:
If you see an error when you update or restore your iPhone, iPad, or iPod:
(Learn what to do if you see an error code or alert when you use your computer to update or restore your device.)
https://support.apple.com/en-us/HT201210
If you can't update or restore your iPhone or iPod touch:
(You can put your iOS device in recovery mode, then restore it using your computer)
https://support.apple.com/en-us/HT201263
Restore your iPhone, iPad, or iPod to factory settings
A factory restore erases the information and settings on your iPhone, iPad, or iPod
and installs the latest version of iOS, iPadOS, or iPod software.
https://support.apple.com/en-us/HT201252
Restore your iPhone, iPad, or iPod touch from a backup
Learn how to restore your device from a backup in iCloud or on your computer.
https://support.apple.com/en-us/HT204184
All the best :-)
Hi Consistency,
Welcome to the Apple Community.
Wondering where you are trying to restore your iPhone from (Eg: back-up. iCloud)
and
what the error message says, as it may point to the solution.
Apple support has articles online that may help:
If you see an error when you update or restore your iPhone, iPad, or iPod:
(Learn what to do if you see an error code or alert when you use your computer to update or restore your device.)
https://support.apple.com/en-us/HT201210
If you can't update or restore your iPhone or iPod touch:
(You can put your iOS device in recovery mode, then restore it using your computer)
https://support.apple.com/en-us/HT201263
Restore your iPhone, iPad, or iPod to factory settings
A factory restore erases the information and settings on your iPhone, iPad, or iPod
and installs the latest version of iOS, iPadOS, or iPod software.
https://support.apple.com/en-us/HT201252
Restore your iPhone, iPad, or iPod touch from a backup
Learn how to restore your device from a backup in iCloud or on your computer.
https://support.apple.com/en-us/HT204184
All the best :-)
keep getting error when trying to restore my phone