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keep getting error when trying to restore my phone

I have an iphone 7. Trying to restore my phone but I keep getting an error. I've already downloaded the most recent itunes.

iPhone 7 Plus, iOS 15

Posted on Jan 22, 2022 3:20 AM

Reply
Question marked as Best reply

Posted on Jan 22, 2022 4:25 PM

Hi Consistency,

Welcome to the Apple Community.


Wondering where you are trying to restore your iPhone from (Eg: back-up. iCloud)

and

what the error message says, as it may point to the solution.


Apple support has articles online that may help:


If you see an error when you update or restore your iPhone, iPad, or iPod:

(Learn what to do if you see an error code or alert when you use your computer to update or restore your device.)

https://support.apple.com/en-us/HT201210


If you can't update or restore your iPhone or iPod touch:

(You can put your iOS device in recovery mode, then restore it using your computer)

https://support.apple.com/en-us/HT201263


Restore your iPhone, iPad, or iPod to factory settings

A factory restore erases the information and settings on your iPhone, iPad, or iPod

and installs the latest version of iOS, iPadOS, or iPod software.

https://support.apple.com/en-us/HT201252


Restore your iPhone, iPad, or iPod touch from a backup

Learn how to restore your device from a backup in iCloud or on your computer.

https://support.apple.com/en-us/HT204184


All the best :-)

1 reply
Question marked as Best reply

Jan 22, 2022 4:25 PM in response to Consistency

Hi Consistency,

Welcome to the Apple Community.


Wondering where you are trying to restore your iPhone from (Eg: back-up. iCloud)

and

what the error message says, as it may point to the solution.


Apple support has articles online that may help:


If you see an error when you update or restore your iPhone, iPad, or iPod:

(Learn what to do if you see an error code or alert when you use your computer to update or restore your device.)

https://support.apple.com/en-us/HT201210


If you can't update or restore your iPhone or iPod touch:

(You can put your iOS device in recovery mode, then restore it using your computer)

https://support.apple.com/en-us/HT201263


Restore your iPhone, iPad, or iPod to factory settings

A factory restore erases the information and settings on your iPhone, iPad, or iPod

and installs the latest version of iOS, iPadOS, or iPod software.

https://support.apple.com/en-us/HT201252


Restore your iPhone, iPad, or iPod touch from a backup

Learn how to restore your device from a backup in iCloud or on your computer.

https://support.apple.com/en-us/HT204184


All the best :-)

keep getting error when trying to restore my phone

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