Unable to dowanload any apps

Question

Unable to dowanload any apps

Hi,

So I have an iPhone 6 on ios 12.5.5 and for some reason whenever I go on to the AppStore to download an app when clicking get the spinning circle is shown however after a few seconds it goes back to displaying get. I have tried restarting, changing my language, hard resetting, signing in and out of my apple ID and changing to 3 different wifis however none of these seemed to resolve the issue.

Any help would be great since I'm trying to avoid factory resetting my iPhone.

Thanks!

iPhone 6, 12

Posted on Jan 22, 2022 8:38 AM

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Answer 1

Best reply

Raicya

Level 10

208,371 points

Jan 22, 2022 9:02 AM in response to Ultimate_iphone_user

Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

https://support.apple.com/en-us/HT201415

Check also the Wi-Fi network, see this Apple article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

https://support.apple.com/en-us/HT204051

Then see this Apple article: If you can’t download or update apps on your iPhone or iPad

https://support.apple.com/en-gb/HT207165

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Answer 2

Jan 22, 2022 1:32 PM in response to Raicya

I have checked all 3 of these but unfortunately, I didn't find anything helpful and still no luck even after resetting my network settings.

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Answer 3

Jan 24, 2022 7:15 AM in response to Ultimate_iphone_user

I managed to fix the problem by changing my AppStore settings to always require the password even for free apps and then restarting.

Thanks for all the help!

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Unable to dowanload any apps

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