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TGRmax Author

Level 1

4 points

start up issues

Bought a 2019 Mac Desk Top Computer and it has a flashing question mark in a folder flashing and will not go past it, i've tried the command + "r" and it doesnt do anything, Any advise would be greatly appreciated

Posted on Jan 22, 2022 8:44 AM

Top-ranking reply

rkaufmann87

Level 10

144,108 points

Posted on Jan 22, 2022 9:19 AM

That means the computer cannot find the startup volume. Please use a USB wired keyboard or plug in the charging cable for your keyboard and then hold down Command + R on startup. If it still will not start up then take it to your local Apple Authorized Service Provider to be serviced.

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start up issues

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