the Mac is idle after clicked on INSTALL, what happens

try to import photo from iPhone to Mac. it says a software update is required to connect to iPhone. click on install, installing is idle. what to do ? how to get the update installed?

iPhone 13 Pro Max

Posted on Jan 22, 2022 2:22 PM

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1 reply

Owl-53

Level 10

103,219 points

Jan 22, 2022 2:31 PM in response to jeaniphonemac

If you see "Software update is required to connect to your iOS device" on your iPhone, iPad, or iPod touch

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the Mac is idle after clicked on INSTALL, what happens

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