I tunes store connection

Why would I need to connect to the ITunes store to download a free app? I log in and get the sane message every time?

Posted on Jan 22, 2022 2:09 PM

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Question marked as Top-ranking reply

Posted on Jan 23, 2022 5:00 PM

Thanks for reaching out, EchosSunshine.


It sounds like you're running into some difficulty with downloading apps. We can help.


Depending on your region, you may need to have a payment method on file before you can download any apps, including free ones. This may also apply for apps downloaded from the App Store, as well as purchases in the iTunes Store, such as music and albums. Check out If you can’t download or update apps on your iPhone or iPad for iOS and iPadOS devices, and If you can't download or update apps on your Mac for Mac devices.


Hope that helps.


Take care.




1 reply
Question marked as Top-ranking reply

Jan 23, 2022 5:00 PM in response to EchosSunshine

Thanks for reaching out, EchosSunshine.


It sounds like you're running into some difficulty with downloading apps. We can help.


Depending on your region, you may need to have a payment method on file before you can download any apps, including free ones. This may also apply for apps downloaded from the App Store, as well as purchases in the iTunes Store, such as music and albums. Check out If you can’t download or update apps on your iPhone or iPad for iOS and iPadOS devices, and If you can't download or update apps on your Mac for Mac devices.


Hope that helps.


Take care.




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I tunes store connection

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