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Petrarch Author

Level 1

8 points

Apple ID not working

We changed the Apple ID for my partner's MacBook, carefully noting down the new password, but none of her devices will accept the new password.

MacBook Pro

Posted on Jan 22, 2022 4:22 PM

Top-ranking reply

Eric Root

Level 10

684,603 points

Posted on Jan 22, 2022 5:48 PM

If you have changed your password, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.

What to do after you change your Apple ID or password - Apple Support. *

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Apple ID not working

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