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facetime doesnt work or connect

my iphone 12 pro max isnt allowing a connection to facetime calls / it won’t receive or send out a call. Yet , i can do so in my ipad pro

iPhone 12 Pro Max

Posted on Jan 23, 2022 10:18 AM

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Question marked as Top-ranking reply

Posted on Jan 23, 2022 10:24 AM

▷ Update your iPhone. 📲


If that doesn’t work, try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

1 reply
Question marked as Top-ranking reply

Jan 23, 2022 10:24 AM in response to LesliefromAlton

▷ Update your iPhone. 📲


If that doesn’t work, try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

facetime doesnt work or connect

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