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phone screen says go. to support and won't turn on

my phone truenned up and says go. to apple support and connect to laptop with I did. how to I get my phone back on ?


iPhone X, iOS 13

Posted on Jan 23, 2022 2:31 PM

Reply
Question marked as Apple recommended

 If the screen isn't working on your iPhone


▷ Update your iPhone. 📲


If that doesn’t work, try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

Posted on Jan 23, 2022 2:57 PM

1 reply
Question marked as Apple recommended

Jan 23, 2022 2:57 PM in response to kolbi192

 If the screen isn't working on your iPhone


▷ Update your iPhone. 📲


If that doesn’t work, try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

phone screen says go. to support and won't turn on

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