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Mac mail is not allowing me to move messages from my inbox to other folders or delete. Please help.

Mac mail is not allowing me to move messages from my inbox to other folders or delete. Please help.

MacBook Air 13″, macOS 10.15

Posted on Jan 23, 2022 3:02 PM

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Question marked as Apple recommended



Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.Where are these other folders located?


Mail>Preferences>Accounts>Your Account>Mailbox Behaviors, what path is Trash Mailbox set to?

Posted on Jan 24, 2022 5:19 AM

1 reply
Question marked as Apple recommended

Jan 24, 2022 5:19 AM in response to mpage5



Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.Where are these other folders located?


Mail>Preferences>Accounts>Your Account>Mailbox Behaviors, what path is Trash Mailbox set to?

Mac mail is not allowing me to move messages from my inbox to other folders or delete. Please help.

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