You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud help??

I am trying to pay my iCloud upgrade and I already used three types of payments and still won’t work it always says that the expiration date Can’t be in the past and the card that I’m using expires in 2026

iPhone 11, iOS 14

Posted on Jan 23, 2022 8:34 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2022 8:43 PM

Daniela07est Said:

"iCloud help??: I am trying to pay my iCloud upgrade and I already used three types of payments and still won’t work it always says that the expiration date Can’t be in the past and the card that I’m using expires in 2026"

-------


Troubleshooting a Card:

I. Start Here: Associate a different method of payment to your account.


II. What to Consider:

A. See your Payment Options:

Go Here: Payment Methods that you can Use with your Apple ID - Apple Support. I would think it is just not an option to uses, based on your location.


B. Financial Institution:

If it is just not going through, then contact your Financial Institution (i.e. bank). Perhaps, it is being seen as a scam purchase, though that is likely not the case.

 

III. Contact Apple Support:

These are user-to-user forums. No one here has access to your account information (and that is a good thing, BTW). We are not Apple.  Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

1 reply
Question marked as Top-ranking reply

Jan 23, 2022 8:43 PM in response to Daniela07est

Daniela07est Said:

"iCloud help??: I am trying to pay my iCloud upgrade and I already used three types of payments and still won’t work it always says that the expiration date Can’t be in the past and the card that I’m using expires in 2026"

-------


Troubleshooting a Card:

I. Start Here: Associate a different method of payment to your account.


II. What to Consider:

A. See your Payment Options:

Go Here: Payment Methods that you can Use with your Apple ID - Apple Support. I would think it is just not an option to uses, based on your location.


B. Financial Institution:

If it is just not going through, then contact your Financial Institution (i.e. bank). Perhaps, it is being seen as a scam purchase, though that is likely not the case.

 

III. Contact Apple Support:

These are user-to-user forums. No one here has access to your account information (and that is a good thing, BTW). We are not Apple.  Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

iCloud help??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.