Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

phone stuck on apple screen !!!

my iphone 6s plus is stuck on the apple screen , what should i do ?

iPhone 6s Plus

Posted on Jan 23, 2022 11:37 PM

Reply
Question marked as Best reply

Posted on Jan 23, 2022 11:42 PM

If you see Connect to iTunes, follow this helpful guide here. 

2 replies

Jan 24, 2022 12:00 AM in response to candycane_84

Maybe you updating with full storage. Try connect iPhone in DFU mode to computer and press Update iPhone in iTunes/Finder (Data not losing).

If will not help try Restore iPhone in iTunes (all data losing and you need write iCloud mail and password).

If will not help maybe your NAND Flash is broken, you need solder. Or maybe you drop phone and something disconnected and iPhone not get call from all modules on motherboard.

phone stuck on apple screen !!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.