Exchange

nandu178 wrote:

Can I exchange my iPhone 13 Pro Max for an iPhone 13 Pro?

If you purchased your 13 Pro Max less than 14 days ago, you can return it for refund and buy the phone you want. If you have owned your phone longer than 14 days, you cannot return it.

Again, if you have owned the phone longer than 14 days, Apple won't let you exchange it. If you are having reception issues, the 13 Pro has the exact same cellular radio. So work with your cellular provider on any reception issues you may have.

It is not possible yet, you have to wait, see -> Turn the device you have into the one you want.

https://www.apple.com/shop/trade-in

I tried to exchange for a 13 pro instead of the max because the max has poor reception and they won't do it.

I'll try this again without any "offensive" stuff;

Reset network settings, replaced sim card, tried data roaming on and off, tried just

using LTE, WIFI on and off, tried remote diagnostic with Apple, had diagnostic at

the Apple store, restored my phone to factory settings without any of my data

or apps to make sure something wasn't interfering, switched carriers, had the

phone replaced with a new one and went through everything again, and no luck.

The iPhone 13 pro Max does not work and I don't know how to point things out,

but Apple won't let me downgrade to another model or take mine back because I spent over the time limit trying to

get it to work. Their only suggestion was to try and sell it on my own and buy

something else.

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