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Charging error after 4C170 update

Good afternoon! After the 4C170 update, I noticed an error when charging the AirPods 3 headphones in the case! At first, charging comes, but when 10-15 minutes pass, it stops! When opening the case and lifting the headphones, the orange signal continues and lights up! Resetting the settings does not help!(

Posted on Jan 24, 2022 3:06 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2022 10:31 AM

mihail7744 Said:

"Charging error after 4C170 update: Good afternoon! After the 4C170 update, I noticed an error when charging the AirPods 3 headphones in the case! At first, charging comes, but when 10-15 minutes pass, it stops![...]"

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Troubleshooting AirPod Connectivity Issues:

Where to go from here:

A. Troubleshoot the Pairing:

Disable Bluetooth on all but one device — the one device you want to synchronize with these with.


B. Troubleshoot the Connection:

Using this via these Apple Support links, troubleshoot this.


C. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


D. Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support


E. Provide Feedback:

It is best that you provide feedback ob this is Apple.  Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on, and what needs to be fixed.

  1. Go Here: Feedback - AirPods - Apple - Apple
  2. Select: "Performance" for the "Feedback Type"
  3. Comment: on when you came across this issue, and how you have troubleshot it thus far.
  4. Proceed from there as necessary
13 replies
Question marked as Top-ranking reply

Jan 24, 2022 10:31 AM in response to mihail7744

mihail7744 Said:

"Charging error after 4C170 update: Good afternoon! After the 4C170 update, I noticed an error when charging the AirPods 3 headphones in the case! At first, charging comes, but when 10-15 minutes pass, it stops![...]"

-------


Troubleshooting AirPod Connectivity Issues:

Where to go from here:

A. Troubleshoot the Pairing:

Disable Bluetooth on all but one device — the one device you want to synchronize with these with.


B. Troubleshoot the Connection:

Using this via these Apple Support links, troubleshoot this.


C. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


D. Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support


E. Provide Feedback:

It is best that you provide feedback ob this is Apple.  Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on, and what needs to be fixed.

  1. Go Here: Feedback - AirPods - Apple - Apple
  2. Select: "Performance" for the "Feedback Type"
  3. Comment: on when you came across this issue, and how you have troubleshot it thus far.
  4. Proceed from there as necessary

Jan 28, 2022 12:20 AM in response to mihail7744

mihail7744 Said:

"Charging error after 4C170 update: Thank you for your support)"

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You are welcome. Proud to have helped. And great job troubleshooting...


And remember to perform the following...


Provide Feedback:

It is best that you provide feedback ob this is Apple.  Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on, and what needs to be fixed.

  1. Go Here: Feedback - AirPods - Apple - Apple
  2. Select: "Performance" for the "Feedback Type"
  3. Comment: on when you came across this issue, and how you have troubleshot it thus far.
  4. Proceed from there as necessary

Jan 28, 2022 12:11 AM in response to mihail7744

mihail7744 Said:

"Charging error after 4C170 update: Thanks for the info! I tried to do a reset, the error has already been repeated 2 times! If there is more, I will take it to the service center (It's sad that such expensive equipment breaks down immediately ((!"

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Based on a Personal Experience...


Well, that's the way technology is. It might fail' or it might NOT fail. I had my 2017 MBP's screen die and had to send it in 11 times. Being a patient customer, they gave me a free 2.5 grand upgrade. All I paid that day was the price for my 2018 MBP AppleCare+ coverage. I renew my plan annually. But, eventually, it will slow down, and it will become time for a new Mac.

Feb 9, 2022 10:38 PM in response to mihail7744

mihail7744 Said:

"Charging error after 4C170 update: Good afternoon! Yes, I will write a claim to the a company, the service zakpz is only a spare part, the one that burned down!!! Apparently they don't want to help patients! And they probably don't read it here either ("

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Who Purchased these?

Whoever purchased these needs to look into it. If you are not to individual who purchased these, then have have person perform the replacement request.

Charging error after 4C170 update

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