phone will not restart after recent update

brandy0216 Said:

"phone will not restart after recent update: I have tried to hard restart it, but the phone is completely dead. Anyone have any suggestions?"

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What to Do:

Troubleshoot the iPhone's power. Then, contact Apple Support for assistance with this.

Apple Support Contact Info:

• Contact Us - Choose Locations
• Proceed from there as Necessary.

Troubleshooting iPhone Power:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support

II. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support

III. A Few Apple Support Sites that May Help:

• iPhone Battery and Performance - Apple Support

• Charge and Monitor the iPhone Battery - Apple Support

• About the Battery Usage on your iPhone - Apple Support

• If your iPhone or iPod touch won't Charge -Apple Support

• About Optimized Battery Charging on your iPhone - Apple Support

• If you see "Your iPhone Battery may Need to be Serviced" - Apple Support

• Use Low Power Mode to Save Battery Life on your iPhone - Apple Support

brandy0216 Said:

"phone will not restart after recent update: I have tried to hard restart it, but the phone is completely dead. Anyone have any suggestions?"

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Report this to Apple:

Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.

1. Go Here: Feedback - iPhone - Apple
2. Comment: on when the issue began, and how you have troubleshot it thus far.
3. Select: "Bug Report" for the "Feedback Type"
4. Proceed from there aw necessary

brandy0216 wrote:

I have tried to hard restart it, but the phone is completely dead. Anyone have any suggestions?

Plug device to power outlet, wait a few minutes then perform the hard reset again.