Payment method

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Level 1

4 points

Payment method

Hello! I got a message that my payment method was rejected but I use the same card in years… I try with another card and I got the same message. What can I do?

Posted on Jan 24, 2022 10:35 AM

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Answer 1

Raicya

Level 10

211,737 points

Jan 24, 2022 10:39 AM in response to AlinaCojo

See the following Apple articles:

If your payment method is declined in the App Store or iTunes Store

https://support.apple.com/en-us/HT203005

Change, add or remove Apple ID payment methods

https://support.apple.com/en-gb/HT201266

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Answer 2

Raicya

Level 10

211,737 points

Jan 24, 2022 1:09 PM in response to AlinaCojo

the payment info cannot be verify. Contact apple support

Then click -> Contact apple support

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Answer 3

AlinaCojo Author

Level 1

4 points

Jan 24, 2022 1:03 PM in response to Raicya

Thank you but is not working. Now I have another message “the payment info cannot be verify. Contact apple support”

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Payment method

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