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external DVD player and Monterey iOS

I bought a new external DVD player but it did not work. The power is on when plugged into the MacBook Pro but it does not show up on Finder. I have the Monterey v12.1 iOS. Does anyone have problems with their DVD player after update to Monterey? How do you fix it?

MacBook Pro (2020 and later)

Posted on Jan 24, 2022 9:00 PM

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Posted on Jan 28, 2022 4:21 AM

I'm not sure if what I have to add will be helpful. But, here goes. I have a MacBook Air I bought in 2017. I use an external apple cd/dvd drive connected to one of the USB ports on the MacBook and all was fine until I upgraded the OS to Monterey v12.1 today. While installing Monterey, a pop up advised that the dvd/cd drive I'd always used would not work. I continued regardless (probably an unwise decision, on reflection). So, once installed, I plugged the external cd/dvd drive into the usb and, indeed, with the new Monterey 12.1 OS installed, Finder could not detect the external drive and having done all the checks and balances, still no luck. So, then, I decided to leave the cd/dvd drive connected by USB and just put a dvd into it and see what happened ..... and lo and behold, the dvd instantly opened and began to play the dvd regardless of Monterey OS 12.1 not identifying that the external drive even existed. I do not understand this at all but am glad that the external drive plays dvd's and cd's regardless. Good luck and I hope you find a solution to your current issue.

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Jan 28, 2022 4:21 AM in response to pballfan

I'm not sure if what I have to add will be helpful. But, here goes. I have a MacBook Air I bought in 2017. I use an external apple cd/dvd drive connected to one of the USB ports on the MacBook and all was fine until I upgraded the OS to Monterey v12.1 today. While installing Monterey, a pop up advised that the dvd/cd drive I'd always used would not work. I continued regardless (probably an unwise decision, on reflection). So, once installed, I plugged the external cd/dvd drive into the usb and, indeed, with the new Monterey 12.1 OS installed, Finder could not detect the external drive and having done all the checks and balances, still no luck. So, then, I decided to leave the cd/dvd drive connected by USB and just put a dvd into it and see what happened ..... and lo and behold, the dvd instantly opened and began to play the dvd regardless of Monterey OS 12.1 not identifying that the external drive even existed. I do not understand this at all but am glad that the external drive plays dvd's and cd's regardless. Good luck and I hope you find a solution to your current issue.

Jan 25, 2022 1:19 AM in response to pballfan

Are you connecting it directly to the Mav (not through a hub?

Does the manufacture say it will work with your Mac?


Is it powered by the bus?

Or does it have its own power supply?

Sometimes some optical drives require too much power to by powered by the computer. Sometimes using a powered hub will supply enough power.


If you go to About This Mac>Overview>System Report>Hardware>USB (try Thunderbolt too) is the optical drive listed?

Aug 31, 2022 7:57 AM in response to saralyn81

So I was able to find a solution. The problem seems to be associated with the power needed to run the CD drives. I bought this drive from Amazon that comes with its own separate power cord: ROOFULL External CD/DVD +/-RW Drive USB 3.0 Type-C with 2 USB Ports & SD/TF Reader & Protective Carrying Case, Portable CD DVD Optical Drive Burner for Windows 11/10 Laptop PC, MacBook Pro/ Air, iMac https://a.co/d/dmo3j4W


it works great as long as you hook up the drive via the usb on a separate dongle. I have the drive connected to the dongle and the power adapter and it works immediately once I insert the CD. Apple Music shows up every time.

Feb 8, 2022 12:31 PM in response to tbirdvet

I have the same question, but I am using a MacBook Pro 2019 running MacOS 12.1. (Monterey). I did everything you said--checked if my mac can burn a dvd, etc. I connected the DVD drive to my computer via a dongle that has an old fashioned usb port and that port plugs into my thunderbolt drive. Still it does not appear on my desktop. I put a blank dvd+r into the drive because I need to copy stuff to it. It still does not show up. Even if I was able to burn something to it, how would I eject it if I cannot see it? This is crazy. I hate having to have a boat load connectors that sometimes do and sometimes don't work. I can't live this way!!!

Mar 23, 2022 3:57 AM in response to pballfan

I have a Mac Mini and a macbook 2018 both on Moneterey 12.2.1. I use a Samsung SE-506 DVD writer. Since Monterey the DVD writer is not able to be identified by either mac devices. It was prior to the upgrade working fine.

the SE-506 is receiving power and tries to read the disk but fails. It looks to be a software issue rather than hardware.

Apr 9, 2022 6:06 PM in response to AJ 2010

I have a new MacBook Air 2020 which came with OS 12.3. Tried to run my Apple USB Superdrive both through a hub and directly into the Mac with a USB-C to USB adapter. The superdrive is not recognized in Finder in either instance and will not accept a disc. Really bummed as I have a huge CD library and want to create more playlists on my Mac. Apple Tech support could not solve the problem.

May 4, 2022 9:27 AM in response to pballfan

I tried my USB 3.0 external CD/DVD burner this morning, cabled to a powered USB hub connected to my Mac Pro, running Monterey 12.3.1.


No luck. I also tried cabling it directly into the Mac Pro USB ports, but still no luck.


The device appears in System Information/Hardware/USB, no problem. It does not show up in Finder or Disk Utility.


I also tried this same CD/DVD burner on my MBP, still running Big Sur. No luck. The device is not recognized by the OS.


I guess we're trying to phase out optical disk drives, altogether? Or put an end to ripping CDs and DVDs? :)


Jun 23, 2022 11:51 AM in response to graciedarling

Ditto to all of the above.

Running Monterey 12.4. on MacBook Pro. (System preferences shows Thunderbolt not connected. About this Mac/System/Hardware/USB shows the drive )


My Apple dvd writer worked fine on previous iOS systems, where the desktop and finder both showed the icon for the writer. Finder showed the eject icon if a disk was in. Right click on desktop icon showed eject icon,


Now, once a cd or dvd is inserted, top left menu bar shows "DVD player" BUT ONLY if the player content is on the screen. If anything else is on the desktop--like this support page--"DVD player" does not show. To eject the disc, the "DVD player" menu item must show. Then, under Controls (which shows only if "DVD player" shows) the "Eject disc" menu item shows. This appears to work.


I looked under System preferences, and if a cd or dvd is in the drive, it will show "cd/dvd" open that and there is the choice of "Show eject button in menu bar." The button shows, but it doesn't work. Click on it, and it shows "No drives."


This is insane! A system that used to work so smoothly and efficiently is now complicated and difficult, definitely not user friendly. Why????????


When I connected the Apple dvd writer last night, nothing showed, and I thought I would have to buy yet another Apple DVD/CD external drive. There has been quite a bit of help on this forum page, but Apple really should not have created this problem.


I haven't tried to write to the disc yet.


Sorry this is so disorganized. I'm editing as I find things.




Jun 23, 2022 1:10 PM in response to Tom Hanser

I just opened Disc Utility, which appeared automatically after I inserted a blank disc. Selected 'Burn disc.' Dragged the dvd file to the icon and it burned just fine. When complete the DVD image with the title showed on the desktop. Clicking that icon and selecting Eject disc worked. I have another comment further down on this thread that details all my experiments and trials. I eventually found solutions for everything. It's a pain, and definitely not friendly.

Jul 5, 2022 10:04 AM in response to lllaass

I have the same problem. Listed in Hardware / USB . When switching USB-C port , Toast saw the external drive for a while, and no more. Of course, the same drive (a new SUS ZenDrive V1M (SDRW-08V1M-U)) is perfectly recognised by a Windows PC. Booting in safe mode (have a MacBook Pro M2 with Monterey 12.4) didn't solve.

Jul 5, 2022 1:25 PM in response to gaston g

I just bought today a brand-new Asus ZenDrive V1M (SDRW-08V1M-U) which is, of course, Mac compatible. It's a 2022 product. Same problem. On windows it works flawlessly . I don't know if it would make sense to buy a USB A to USB-c female cable and try to connect the dvd writer to the hub connected to USB-C of Macbook (Pro M2) and see if it will be recognised. Just opened a ticket with Asus.


external DVD player and Monterey iOS

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