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ivo194 Author

Level 1

4 points

I am not able to update my apps anymore, they are stalled

I have got an Iphone Pro 12 in Germany and recetly updated to version iOS 15.2.1.

Since then I can´t update any app anymore as the request to accept updated Geschäftsbedingungen der Apple-Mediendienste (terms & conditions of Apple Media Services); the request pops up but after ok everything stalls and nothing works anymore...

The problem is additionally that after an app requests an update I can´t work with the app anymore as no update is possible anymore.

This is a real serious problem as I can´t use my iphone for my work anymore and I am having serious problems.

Could anybody help me?

iPhone XS, iOS 14

Posted on Jan 24, 2022 11:40 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,916 points

Posted on Jan 24, 2022 11:42 PM

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one. If you already verified that a payment method is available in your country or region and you're still having trouble, learn more.

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I am not able to update my apps anymore, they are stalled

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