Homekit hubs appear in multiple homes - with separate networks, making devices not reachable. (homepod minis)

I created two completely separate homes in homekit. Both homes are in different locations and don't share the same network. In each home I setup one homepod mini, which makes it a hub to remotely control the home as expected. However, after a short while, both homepod minis appear as hubs in both homekit homes, one with the status "connected" and one with the status "Standby".


This was irritating for me, as I would not have expected, that the homepod mini would get shared with the other home. In fact, I thought that this might be even an unintended security issue, given the fact, that I can invite other people to this home in homekit as well.


I couldn't find any way to "delete" / or "block" the homepod mini that is not physically present in one home, from becoming a home hub also registered in the second home.


However the real issue appeared, when the homepod mini of one location decided to not be the "Connected" one anymore, but changed without any clear indication why into "Standby" mode. With this status change I can't access the camera in the second location anymore and I noticed problems also with some Ikea Tradfri controller, that doesn't react to Scene control commands via Homekit anymore.


It seems, that the homepod minis / or maybe any kind of Apples Homehubs tie themselves via the iCloud account to other homes, even though with this they create issues.


I read, that some people found solutions by creating a separate iCloud account for each home and then invited the main iCloud account. However, this would also mean, that if you want to use for example Homekit Secure Video, you'd have to buy subscriptions for each account - if don't have a family shared account - on top of the fact, that this seems to be quite and unintended hassle.


Does anybody have a solution for this? Is this a bug? (- ... it seems at least to me.)


Thanks!

HomePod mini, 15

Posted on Jan 25, 2022 3:23 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2022 7:10 PM

I was able to fix this issue. I'm not sure if my situation is applicable to everyone here, so your mileage may vary.


In my case, home B was set up after home A (in fact - it was created while I was physically at home A - not sure if that matters).


Over time I added home hubs (Apple TVs and HomePods) to Home B. I noticed that Home A only had hubs from Home A. But Home B had all its own hubs, AND every hub from Home A.


The fix was simple - I just re-setup all the hubs in Home A:

  • For Apple TVs, I removed them from Home (Settings -> AirPlay and HomeKit -> Room -> Remove From Home). It's worth noting that before doing this, the 'Home Hub' section of the 'AirPlay and HomeKit' menu showed both homes! I also logged out of iCloud (Users and Accounts -> Default User -> Remove User from Apple TV). Then I just re-added my iCloud user as the default user, and used my iPhone to set it up.
  • For HomePods, I just removed them from the Home app and set them up again.


In both situations, during setup it would ask me which home and room to associate the device with.


Since doing this, Home B only has the hubs for Home B, and same for Home A.


So again - I'm not sure why the hubs from home A were associated with home B when that home was set up. But setting them up again seems to have fixed it.



Similar questions

154 replies

May 26, 2022 6:16 AM in response to Brad Stewart

This issue seems to be getting repeatedly worse. There is clearly no separation of devices by location, within iCloud. I would think this would also be a significant security risk, because of devices can bleed or control across locations, then something else probably can.


My fix does seem to work - but it's just another disaster.


When it happens, figure out the device - remove it from iCloud as an authorized device, and wait and hope that it picks another device at the appropriate location. Eventually it should reconnect.


However adding the device back in later on will usually trigger the same fault, and it'll start all over again.


Dear Apple. Alarms, Fire Alarms, Security, Water Sensors, Temperature, Monitoring Cameras, Door Locks. All these things when HomeKit compatible, are losing connectivity and creating significant security risks.

Jun 9, 2022 3:15 AM in response to SMTKSMTK

I have a same issue and it’s causing big problems. 🥵

4 HomePod‘s in my apartment in which I have a tenant who is renting a room. All lights are managed through HomeKit.


I’ve got 5 HomePods in my summer house with a poor Internet connection through GSM-network.


Suddenly no lights can be managed in the apartment. It went so far that I purchased a new a Phillips Hue Bridge because I thought that gone broken…


Finally I discovered that HomeKit decided to have one of the HomePods in my summer house as the hub.

And it happens again and again.

I guess that GSM router connection at the summerhouse makes everything worse.

All my 40 lights and other accessories are suddenly dead in the apartment.

Super annoying and even worse for my flatmate who might have guests.


Wouldn’t be surprised a bit if this is for my flatmate would tell her friends:


“Sorry, we have no lights so we cannot cook food or do much else here tonight. My landlord is using that ****** HomeKit from Apple, and they don’t seem to care enough. Also, that’s why I couldn’t get my make up on, so I don’t want to go out either.

That HomeKit is making my life miserable. Got to make sure my next landlord has something store that ****”


Come on Apple.

Drop the ball on the cars. Tesla is taking that market away.

Try to get your products working correctly instead.

Jul 13, 2022 11:48 PM in response to SMTKSMTK

I have the very same issue. It’s making the entire home to down every now and then triggered by the HomePod appearing in both homes tricking the other home to set its HomePods into standby. Three result is that cameras and security being disabled. Serious issue, would be good if Apple could confirm that it’s a known issue.


Will try to reset the “faulty” HomePod mini in my summer house when I get there in a week. Maybe that could help.

Jul 20, 2022 3:15 PM in response to SMTKSMTK

Same issue, but the problem seems somewhat random in that you would think all homes with the same cloud username would have all the same equipment in them. But in my case, they do not.


I have an even more challenging issue. I live in a two family with two different homekit homes. Since all the hubs think they are on both accounts, as the primary hub wanders around between the two units, I get intermittent doorbell breakage. If the doorbell for unit 2 is pressed, but homekit has decided that the primary for unit 2 is a unit 1 homepod mini, no doorbell rings.



Sep 22, 2022 6:39 PM in response to dzodzinex

It seems to have returned in the last few weeks. It's also worse. Whereas previously we could remove the device from the remote location by deleting it from the iCloud/AppleId account - now it seems to shuffle the devices in the HomeKit Home and not move the preferred device (local to that Home) to the 'Connected' status. Many devices are on standby at the preferred (local) location.


But it does seem very new and has returned rather quickly. Of course it's impossible to tell which firmware update created this problem. AppleTVs, HomePods, or something else.

Sep 27, 2022 11:38 PM in response to SMTKSMTK

I’ve also got this issue, and it appears to have started for me on iOS 16. I have two homes setup in HomeKit; all home hubs from both homes show up in the primary home incorrectly. The second home fortunately only shows hubs that are present there.


On my iPhone running iOS 16, HomeKit is convinced that both homes have the same location, which is the address of the second home. As a result, location automations don’t work on the first home. This also breaks automatic home switching in the Home app, since when I’m in the second home it picks the first home (with the incorrect address) to switch to.


On my iPad running iPadOS 15.7, the addresses of both homes are correct and therefore home switching in the Home app works properly. All hubs from all homes still show up in the first home though.


So at least part of it appears to be iOS 16 related. Hopefully this is on Apple’s radar.

Dec 12, 2022 12:14 PM in response to JimForster

Yep. For me, the big issue is having all my HomePod minis, (six total) show up in both homes under hubs and bridges. But what really complicates this is that I used the same room names in both homes. The Home Hubs list for the second home shows just the room name as the hub name. So, for instance, It lists "Master Bedroom" twice . Changing the name on the single HomePod mini, which is also my one and only hub at the second home helped.


The two HomePod minis in my main home kitchen are stereo paired. In the Hubs listing for the main home, they show as "Kitchen HomePod" listed twice. But, in the second home, it shows "Kitchen" and then "Kitchen (2)" right below that. There are no HomePods or other hubs in the kitchen at that second home.


It just all gets so confusing. There needs to be a distinction in the devices listed under any and all screens compatible with the actual home/room and device name for multiple locations like this. Or, the whole thing is a clusterf....


Also, iOS 16.1.1 nor 16.1.2 improved this in any perceivable way. However, it did and is causing me some other issues. The worst being, intermittent swipe issues with my iPhone X.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Homekit hubs appear in multiple homes - with separate networks, making devices not reachable. (homepod minis)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.