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Iphone frozen

I have a apple iphone 13 pro max and I believe it updated last night and now my screen is locked. I can not open my phone or restart it. The force iphone restart steps does not work.

iPhone 13 Pro Max, iOS 15

Posted on Jan 25, 2022 6:37 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2022 6:40 AM

Hello ~ Take a look here:


If your iPhone won't turn on or is frozen - Apple Support or try the option below:


Take a look at this excellent prior post by **Axel Foley**


**Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). **


~Katana-San~

5 replies
Question marked as Top-ranking reply

Jan 25, 2022 6:40 AM in response to christiemulkey

Hello ~ Take a look here:


If your iPhone won't turn on or is frozen - Apple Support or try the option below:


Take a look at this excellent prior post by **Axel Foley**


**Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). **


~Katana-San~

Iphone frozen

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