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Level 1

4 points

iTunes account

when I try to download a app, it says my account is disabled. How can I get my account to work again?

iPhone 13 Pro, iOS 15

Posted on Jan 25, 2022 1:05 PM

Best reply

Level 10

470,043 points

Posted on Jan 25, 2022 2:08 PM

This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. See instructions in: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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