Why was I charged full amount for a “free” trial?
Why was my bank charged the full 9.99 in my account for a free trial? I thought you were not supposed to be charged until the trial was over??
iPhone 13 Pro Max, iOS 15
Why was my bank charged the full 9.99 in my account for a free trial? I thought you were not supposed to be charged until the trial was over??
iPhone 13 Pro Max, iOS 15
Apple TV is $4.99, not $9.99 so the charge may have been for something else.
To determine what, see: If you see 'apple.com/bill' on your billing statement - Apple Support
Apple TV is $4.99, not $9.99 so the charge may have been for something else.
To determine what, see: If you see 'apple.com/bill' on your billing statement - Apple Support
I thought that I was receiving a free trial of Apple TV from Ticketmaster after a concert purchase on 2/18/2022 but I was charged $5.29 immediately. Please advice!
Please contact Ticketmaster about offers from Ticketmaster for any streaming service, and how to redeem.
I couldn’t find any mention online of Ticketmaster offering Apple TV+.
See snaps above. My mistake, I was charged $5.26 immediately after accepting a “free trial of appletv+”!
Please advise how I go about getting reimbursed?
Then that would be a specific offer from Ticketmaster. If you weren't able to claim and were charged instead then you would need to contact their support team to rectify.
The post directly from my bank statement above, clearly say” POS PRE-AUTH APPLE.COM\BILL”! Why would I contact Ticketmaster? I was pre-authorized by APPLE.COM, which hopefully will drop off and not charge me, then this conversation is moot!
As above, apple.com/bill covers more than just this streaming service. You would need to go into your account to properly identify. Keep in mind that just like Apple's own offer that this is for new subscribers only so if you had used the service prior the offer would not be valid. If you were entitled to the offer and verify the billing then you would need to contact Ticketmaster because this particular offer was through them (the service itself is through Apple, hence the charge).
I was pre-authorized by APPLE.COM
No, the charge on your statement was pre-authorized.
The offer has to be redeemed in the indicated manner, as set out by TM. It is not automatic, nor available through other ways. Just subscribing without redeeming would give new subscribers a 7 day trial, or regular billing to returning or existing subscribers .
Why was I charged full amount for a “free” trial?