Photos and videos not downloading
My photos and videos not downloading it says .Shared links, photos, and more will be shown once Messages finishes indexing..
iPhone XR, iOS 15
User profile for user:
Missy5937
User level:
Community Specialist
Hello prissyia,
Thanks for using the Apple Support Communities. We understand that you're receiving a message regarding your shared links and photos. Do you know how long Messages has been indexing? Depending on the amount of data to index, it could take a bit of time to complete. Did you make any changes to your device such as restoring, installing a new iOS update, etc.? If so, when did you perform that process? Lastly, have you had a continuous connection to Wi-Fi since indexing began?
Once we have more details, we'll be happy to research potential solutions.
Best regards.