I have iPad Pro with iPad 0S 15.2 - why am I being told the iPad does not have the required features for Fitness ?

Question

Level 1

14 points

I have iPad Pro with iPad 0S 15.2 - why am I being told the iPad does not have the required features for Fitness ?

This is weird - my iPad should be compatible to run fitness+. It's listed as compatible. So what features is it missing preventing my from installing the fitness app. It's on my watch and phone. I don't get this. I want to use the iPad to work out with. Can anyone help?

Thanks,

Jim C

iPad Pro 10.5-inch, Wi-Fi

Posted on Jan 25, 2022 4:25 PM

Reply

Answer 1

Best reply

ShortBlack6857

Level 4

2,801 points

Jan 26, 2022 3:25 AM in response to jimc068

Hi jimc068, thank you for posting in Apple Support Communities.

Please check you devices meet all the criteria for Apple Fitness+ including: using the same AppleID, and two-factor authentication is turned on as per the following link:

https://support.apple.com/en-au/HT211924

Can I then suggest the following:

Restart your iPad as per the following link: https://support.apple.com/en-au/HT210631
Restart your iPhone as per the following link: https://support.apple.com/en-au/HT201559
Restart your Apple Watch as per the following link: https://support.apple.com/en-us/HT204510
Try downloading the app again

If that does not resolve your issue please contact Apple Support as follows:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above but also again as follows Apple – Location Selector; or
Using the "Apple Support" app, available and downloadable from App Store.

Reply

Answer 2

jimc068 Author

Level 1

14 points

Jan 26, 2022 5:57 AM in response to ShortBlack6857

that worked! Thank you!

Jim C

Reply

I have iPad Pro with iPad 0S 15.2 - why am I being told the iPad does not have the required features for Fitness ?

Similar questions