1 Reply Latest reply: Aug 7, 2010 2:53 PM by rm478
rm478 Level 1 Level 1 (0 points)
My new iphone 4 keeps freezing once it goes into auto lock mode. It stays on when it is plugged into itunes otherwise it freezes. Hard reset works to start it up but it just freezes again.
I have an unlocked iphone bought online from the UK and now i am in Dubai. I don't have any way to return it to the UK. Is there any way i can fix it myself or somewhere in Dubai???
Please help, i am so sad about this! I love the phone and want it to work !!

  • Allan Sampson Level 10 Level 10 (123,385 points)
    If no change after restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup, more than likely your iPhone has a hardware problem. The iPhone includes a one year warranty which is honored in the country where the iPhone was sold officially by Apple only. In this case, in the UK only.