Cannot verify Apple ID on older iPad

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Level 1

4 points

Cannot verify Apple ID on older iPad

My Apple ID was not working to purchase in an App…It had been hacked last month, and I reset my password, so I reset it again- now it works on my phone, my iMac and my 12.8 iPad, but it states it cannot verify my account on my older iPad

[Re-Titled by Moderator]

iPad Air 2 Wi-Fi, Cellular

Posted on Jan 25, 2022 6:28 PM

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Answer 1

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joel12mat

Level 3

654 points

Jan 25, 2022 6:31 PM in response to waldogrl92

Hello,

What software version and model is your older iPad? You can view this in settings > general > about

You can try signing out of your Apple ID on the old iPad, restarting the iPad, then restarting the iPad and signing in again.
If you need instructions on how to sign out, please send the software version so I can help you for that specific version.

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Cannot verify Apple ID on older iPad

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