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How can I check the money I owe to App Store/iTunes, and how can I pay it back without adding another payment method?

iPhone 11 Pro Max, iOS 15

Posted on Jan 25, 2022 7:19 PM

Reply
Question marked as Apple recommended

Orange-AppleUser Said:

"Negative Balance: How can I check the money I owe to App Store/iTunes, and how can I pay it back without adding another payment method?"

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Go here: Change, Add, or Remove Apple ID Payment Methods - Apple Support

Important: Consider using a computer to perform this, as it would be more user-friendly doing so.


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Posted on Jan 25, 2022 7:27 PM

1 reply
Question marked as Apple recommended

Jan 25, 2022 7:27 PM in response to Orange-AppleUser

Orange-AppleUser Said:

"Negative Balance: How can I check the money I owe to App Store/iTunes, and how can I pay it back without adding another payment method?"

-------


Go here: Change, Add, or Remove Apple ID Payment Methods - Apple Support

Important: Consider using a computer to perform this, as it would be more user-friendly doing so.


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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