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myhong1956 Author

Level 1

4 points

We can’t activate iPhone 7

We had reused iPhone 7. So we have a problem,cellular phones is not working for several times. We have resetted.now we can’t install new software

Posted on Jan 26, 2022 5:04 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,128 points

Posted on Jan 26, 2022 5:05 AM

Please look at this --> If you can't activate your iPhone - Apple Support

If you are the owner or the owner has shared all information with you then, in order to open the Activation Lock:- read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support

If you have an unknown Apple ID on the App Store and Apple ID page. (See the pic below)

Learn how to remove a device from a previous owner's account.

If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

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We can’t activate iPhone 7

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