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How Apple developed the world’s first end‑to‑end hearing health experience. Learn more >
How Apple developed the world’s first end‑to‑end hearing health experience. Learn more >
💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
I my Airpod Gen 3s, will not charge or connect. They worked fine for 3 weeks since Christmas when I got them. They simply quit. I have tried all the advice on Apple Support. I believe it is a problem with my charging case. Can I go to nearest Apple store and trade them in?\
Starcon_Work_Phone Said:
"Airpod Gen 3 wont charge.: I my Airpod Gen 3s, will not charge or connect. They worked fine for 3 weeks since Christmas when I got them. They simply quit. I have tried all the advice on Apple Support. I believe it is a problem with my charging case. Can I go to nearest Apple store and trade them in?\"
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Getting this Serviced by Apple:
A. Genius Bar Appointment:
Take this into Apple. Ask Apple Support about this when calling them. Have Apple look into this. Start by contacting Apple***, and request that a Genius Bar Appointment be reserved. You would take this to your Local Apple Store, during which the screen and all other necessities would be looked at.
***Info on Contacting Apple:
B. Send-In Service:
With the Coronavirus going around, your local Apple Store may not be open at this very moment. So, send-in service is what you would use. So, while on the phone, ask the Apple Rep if mail-in service is an available option for you to send this in for service. See my User Tip from almost 2 years ago!: Coronavirus Pandemic - Why Your Streaming May be Down at the Moment - Apple Support
Starcon_Work_Phone Said:
"Airpod Gen 3 wont charge.: I my Airpod Gen 3s, will not charge or connect. They worked fine for 3 weeks since Christmas when I got them. They simply quit. I have tried all the advice on Apple Support. I believe it is a problem with my charging case. Can I go to nearest Apple store and trade them in?\"
-------
Getting this Serviced by Apple:
A. Genius Bar Appointment:
Take this into Apple. Ask Apple Support about this when calling them. Have Apple look into this. Start by contacting Apple***, and request that a Genius Bar Appointment be reserved. You would take this to your Local Apple Store, during which the screen and all other necessities would be looked at.
***Info on Contacting Apple:
B. Send-In Service:
With the Coronavirus going around, your local Apple Store may not be open at this very moment. So, send-in service is what you would use. So, while on the phone, ask the Apple Rep if mail-in service is an available option for you to send this in for service. See my User Tip from almost 2 years ago!: Coronavirus Pandemic - Why Your Streaming May be Down at the Moment - Apple Support
Airpod Gen 3 wont charge.
