Apple Event: May 7th at 7 am PT
Everytime I watch movie on my Panasonic 4K Android TV by Apple TV+ app. The movie brightness is very dark, and I can't see anything clearly. Already follow instruction to put setting on app for increase the brightness, contract but doesn't help.
Have anyone face the same problem ?
*Please remind I'm mean Apple TV+ app (software), not Apple TV (hardware)
globe,
Does this happen for a specific Apple TV+ show, or for any and all Apple TV+ shows?
If your TV supports HDR, then verify its HDR settings. Inconsistent HDR settings may be a cause for low contrast dark scenes, that wouldn’t be noticeable for SDR (non-HDR) content.
Verify that the TV’s firmware and OS are up-to-date.
Does this happen for a specific Apple TV+ show, or for any and all Apple TV+ shows?
If your TV supports HDR, then verify its HDR settings. Inconsistent HDR settings may be a cause for low contrast dark scenes, that wouldn’t be noticeable for SDR (non-HDR) content.
Verify that the TV’s firmware and OS are up-to-date.
Unless someone else chimes in with a good idea, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
Yes, All TV show, Movies v.v…. My TV is not support HDR, also I do update latest TV firmware and Android OS as well. I’ll update with clip to compare when play video on Youtube and Apple TV+ app soon. Im not at home right now
Kindly thank you for your support. I’ll update soon once recieved a solution !!
Apple TV+ app on Panasonic Android TV (Not Apple TV)
