File a claim if you have AppleCare+ with Theft and Loss coverage - Apple Support
How to check the status of your claim
To check the status of your claim, you might need this information:
- Your claim number or Apple dispatch ID
- The serial number or IMEI of your iPhone
- The purchase date of your AppleCare+ with Theft and Loss plan, which you can find at mysupport.apple.com
In the United States
To check the status of your claim, contact Assurant or AIG directly. Apple won't have information about the status of the claim.
If you purchased your AppleCare+ plan before September 15, 2020, contact Assurant:
If you purchased your AppleCare+ plan on or after September 15, 2020, contact AIG: