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Facing problems on game

I am using iPhone 11.. I play bgmi .. sometimes it feels like I am playing in a android phone with 2GB ram.. so much lags can be seen.. I don’t expect this type of problem in a iPhone.

Posted on Jan 26, 2022 9:17 AM

Reply
1 reply

Jan 27, 2022 11:22 AM in response to jiaur215

Hello jiaur215,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with performance issues when playing a game on your iPhone 11. To start, make sure that your iPhone is updated to the latest OS version. Before you begin, make sure there is a backup for her data as described here: How to back up your iPhone, iPad, and iPod touch


This article has great steps for troubleshooting issues with updating over Wi-Fi: Update your iPhone, iPad, or iPod touch


Next, let's make sure all of your apps are up-to-date in the App Store: How to manually update apps on your Apple device


If the issue persists, and the issue is isolated to that particular game only, follow the steps listed here as well: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Please note the final step: "If you found the app on the App Store, contact the app developer."


We hope this helps.


Cheers!

Facing problems on game

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