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MagSafe battery pack doesn’t work

My Apple battery pack does not work and still at 0% but it does charge my iPhone like a MagSafe charger (but very slowly)

for your information I tried it with an Apple MagSafe case and also without.

How to fix this issue?

Posted on Jan 26, 2022 10:59 AM

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Jan 27, 2022 12:49 PM in response to Alito14

Hello Alito14, 


It sounds as though you’re having issues charging your MagSafe Battery Pack, but you’re able to charge your iPhone with the battery pack. 


Apple Support Communities is a fantastic place for help! To confirm, have you reviewed the following article? It provides some great information that may help with resolving the issue you’re facing. 


How to use your MagSafe Battery Pack


If reviewing the tips and information in that article doesn’t help, the next step would be to contact Apple. You can find their contact details via the Get Support website


Take care! 

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MagSafe battery pack doesn’t work

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