Apple music - This song is not currently available in your country or region.

Question

Level 1

6 points

Apple music - This song is not currently available in your country or region.

I OWN a CD copy of Scorpions Live Bites and I can't play song 3. Rhythm of Love (Live) and I used to be able to until now.

How can apple restrict a song on my iPhone when I OWN a CD copy of the very song they are restricting?

This does not make any sense and it does not help the UX, brand or CX enjoyment of apple music, and because this is a very common issue for me (I own several CDs of some of the music I am being restricted to) I am really contemplating getting rid of my subscription.

Time to improve your product!!!

iPhone 11

Posted on Jan 26, 2022 2:39 PM

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Answer 1

Tim_4_All

Level 3

973 points

Jan 27, 2022 12:54 AM in response to LS-UX

unfortunately songs will get grayed due to new country/region restrictions or new artist/label restrictions. I have a live song from Zebra in a Apple Music playlist, then a few weeks ago it was grayed out with the country/region message.

For your song, I’m in the U.S. I found the Live Bites album and it played your song/isn’t greyed out.

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Answer 2

hcsitas

Level 6

13,964 points

Jan 27, 2022 4:15 AM in response to LS-UX

Apple Music isn’t geared for mixing and matching private ripped collections with their streaming library. Best to use a 3rd party app for those, I use File Explorer which comes with a built-player. The free version is ad-free while the pro version allows fetching across your local network or cloud provider. Can recommend.

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Answer 3

LS-UX Author

Level 1

6 points

Jan 27, 2022 12:42 PM in response to hcsitas

Which one do you use? I did a search and there are a few choices and not sure which one to pick.

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Answer 4

hcsitas

Level 6

13,964 points

Jan 27, 2022 1:13 PM in response to LS-UX

I use the pro version (green arrow) but I’d suggest you start off with the free version (orange).

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Answer 5

LS-UX Author

Level 1

6 points

Jan 27, 2022 1:24 PM in response to hcsitas

Thanks, that looks like a great option! :)

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Answer 6

hcsitas

Level 6

13,964 points

Jan 27, 2022 1:33 PM in response to LS-UX

You’re welcome 😉

I forgot to mention that the app is available across macOS, tvOS, iPadOS and iOS, and the license fee covers all platforms, no need to purchase separately.

All the best.

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Apple music - This song is not currently available in your country or region.

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