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Hello. I really need your help because I had a refund back to a card I had already cancelled by the time they sent the money back. I did it through Apple Pay so the money it’s supposed to be stuck on Apple Pay because my card was cancelled and deleted when the refund was made and sent to my Apple Pay.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Most banks do not actually close accounts they mark them as inactive. You can contact them and ask them if the money was put into that account. If it was they can transfer it to the account you wanted it. This is a user forum and I do not have access to accounts. Contact the people who issued to refund to see if it bounced back to them. If not go here - Apple Pay Customers
what happens if my card (my payment method) was cancelled and is no longer active?
the digital trail is still intact and the funds go to the account that card was attached to.
But the whole account was closed.
is there any way to track the transaction? Are you able to do that?
its been more than 30 days
Pending transaction
