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Hello. My iphone 13pro is not receiving photos when sent in text and also having a hard time sending photos.

iPhone 13 Pro, iOS 15

Posted on Jan 27, 2022 8:05 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2022 7:10 PM

Hi fjoleigh,

Welcome to the Apple Community.


Wondering if you are taking about using MMS, or photos sent / received in the Messages app..

and

If you have "set up" Messages on your iPhone


You might need to check your plan with your provider to check the use of cellular data.

(or turn cellular off for "Messages" and just use wi-fi.)


See Apple's article: What is the difference between "Messages" and SMS/MMS?

https://support.apple.com/en-au/HT207006

____________________________________________________


Apple support has articles online (links below) that may help.


Your Apple ID is the account you use to access Apple services,

like the App Store, Apple Music, iCloud, Messages, FaceTime, and more.


It includes the email address and password you use to sign in,

as well as the contact, payment, and security details you use across Apple services. 


How to create your Apple ID if you do not have one::

https://support.apple.com/en-au/HT204316/

________________________________________________


Set up Messages on iPhone (uses Apple ID)

https://support.apple.com/en-au/guide/iphone/iph3d039b67/ios


View, share, and print photos on iPhone:

Eg: Says: While viewing a photo, tap 

To share your photo, select an option such as AirDrop, Mail, or Messages.


Complete article: https://support.apple.com/en-au/guide/iphone/iph3d314a6f/ios

___________________________________________


More on how to use Messages on your iPhone, iPad, or iPod touch

Eg: How to send a message ... how to use "Shared with you".

https://support.apple.com/en-us/HT201287


All the best :-)

1 reply
Question marked as Top-ranking reply

Jan 27, 2022 7:10 PM in response to fjoleigh

Hi fjoleigh,

Welcome to the Apple Community.


Wondering if you are taking about using MMS, or photos sent / received in the Messages app..

and

If you have "set up" Messages on your iPhone


You might need to check your plan with your provider to check the use of cellular data.

(or turn cellular off for "Messages" and just use wi-fi.)


See Apple's article: What is the difference between "Messages" and SMS/MMS?

https://support.apple.com/en-au/HT207006

____________________________________________________


Apple support has articles online (links below) that may help.


Your Apple ID is the account you use to access Apple services,

like the App Store, Apple Music, iCloud, Messages, FaceTime, and more.


It includes the email address and password you use to sign in,

as well as the contact, payment, and security details you use across Apple services. 


How to create your Apple ID if you do not have one::

https://support.apple.com/en-au/HT204316/

________________________________________________


Set up Messages on iPhone (uses Apple ID)

https://support.apple.com/en-au/guide/iphone/iph3d039b67/ios


View, share, and print photos on iPhone:

Eg: Says: While viewing a photo, tap 

To share your photo, select an option such as AirDrop, Mail, or Messages.


Complete article: https://support.apple.com/en-au/guide/iphone/iph3d314a6f/ios

___________________________________________


More on how to use Messages on your iPhone, iPad, or iPod touch

Eg: How to send a message ... how to use "Shared with you".

https://support.apple.com/en-us/HT201287


All the best :-)

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