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iPhone X boot looping with white screen and black Apple logo

I woke up and my iPhone X was boot looping. It had the whites screen and black apple logo instead of the normal black screen and white apple logo. I tried pressing the volume up button then the down and then the power button. It went to the black screen with white apple logo but then went back to the white and continued to boot loop. Then I tried to get my old iPhone 8 working. As soon as I installed the backup, it started doing the same thing with the white screen with black apple logo. Therefore it is a software problem. Please help. Thank you.

iPhone X

Posted on Jan 27, 2022 9:50 AM

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Jan 28, 2022 11:26 AM in response to ellison272

Hello ellison272,


Thanks for reaching out to us in Apple Support Communities about your iPhone not starting up as expected. We're happy to help by looking into this more! 


The following support article provides some troubleshooting steps to try for this behavior:


If your iPhone won't turn on or is frozen


Specifically, take a look at the section labeled "If your iPhone turns on but gets stuck during start up"


If you try these steps and still need help, reach out to Apple Support:


Get Support


Hope this helps.


Best Regards.


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iPhone X boot looping with white screen and black Apple logo

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