Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problems with latest 15.3 Update

Updated to 15.3 and now I can’t connect to the internet. But my iPad - which I haven’t updated yet - and is on the very same WiFi network is still working normally with no internet connection problems. Why? How can I go back?

iPhone 12 Pro Max

Posted on Jan 27, 2022 4:49 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2022 6:33 AM

all the Apple Community Articles seem to say the same thing: every Apple product, once updated you cannot undo or rollback to prior version.

The only time mention is made of rolling back is trial testing beta versions yet to be released to the public.

20 replies
Sort By: 
Question marked as Top-ranking reply

Jan 28, 2022 6:33 AM in response to sjd1138

all the Apple Community Articles seem to say the same thing: every Apple product, once updated you cannot undo or rollback to prior version.

The only time mention is made of rolling back is trial testing beta versions yet to be released to the public.

Reply

Jan 31, 2022 1:08 PM in response to olekz

UPDATE: Good news! I don’t know why, but my iPhone is working okay again. It’s very strange because I didn’t get another update, and it suddenly started working again despite not having restarted my router. (I had tried that already at the beginning.) Anyway, regardless of the reason, it’s working now. Hooray! I hope yours is working again too.

Reply

Feb 4, 2022 8:29 AM in response to sjd1138

Having the same issue with an iPad Pro, but my phone is fine. I can connect to an older Apple router, but not my recent Bell router. I get failures, and if I "forget this network" and try again, I get password errors. Everything is fine on my 25 or so other WiFi devices.


I decided to troubleshoot some more, and checked the logs on the router for a clue. I got what looks like a clue. I get numerous errors saying a device got the password wrong. Sometimes several a second. Sometimes it says a device connected successfully, then in the same second another line saying the password was wrong. For clarity, these are not me typing a password - it has to be the device trying to use its memorized password (that usually works).


This began with the 15.3 update.


Perhaps this may help others in their troubleshooting. Maybe it's that the new Bell router supports a newer WiFi technology that the iPad is trying to use, and that's why the older Apple router still connects? Maybe there's a bug in 15.3 that affects the passing of credentials with the newer technology? Just guessing of course, but there has to be a reason.

Reply

Feb 6, 2022 5:25 AM in response to sjd1138

This is to ensure an older iPhone is no longer useful to you and you upgrade to a newer iPhone. It happened to me on iPhone 6 and now iPhone 10. It’s all under the excuse that your older iPhone no longer supports the newest software which is true but they won’t bother optimizing for lesser hardware :)

Reply

Feb 6, 2022 9:50 PM in response to sjd1138

I have the same issue with wifi connection and also with mobile data, it is showing full coverage but no able to send a text. When I put the sim card in another phone it is working perfect. When I reset network settings the wifi is little bit better but mobile data is really annoying.

Reply

Problems with latest 15.3 Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.