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Is it possible to return an app and get a refund?

I have a certain free iPad app and its performance is unsatisfactory.

I would consider buying an app, if it were possible to get a refund, if performance is unsatisfactory.

I am not going to buy a cat in a sack.


Posted on Jan 27, 2022 9:04 PM

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Question marked as Best reply

Posted on Jan 27, 2022 11:23 PM

skjsldk Said:

"Is it possible to return an app and get a refund?: I was asking about refund for paid app."

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Thank you for the followup. Refer to the following...


Troubleshooting Purchase Cancellation:

A. Two Links to Refer to:


No Success?:

B. Contact Apple Support:

For Financial Assistance, Contact Apple Support. These are user-to-user forums. We are not Apple. No one here has access to your account information, and that is a good thing BTW. So, by talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

3 replies
Question marked as Best reply

Jan 27, 2022 11:23 PM in response to skjsldk

skjsldk Said:

"Is it possible to return an app and get a refund?: I was asking about refund for paid app."

-------


Thank you for the followup. Refer to the following...


Troubleshooting Purchase Cancellation:

A. Two Links to Refer to:


No Success?:

B. Contact Apple Support:

For Financial Assistance, Contact Apple Support. These are user-to-user forums. We are not Apple. No one here has access to your account information, and that is a good thing BTW. So, by talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Jan 27, 2022 9:21 PM in response to skjsldk

skjsldk Said:

"Is it possible to return an app and get a refund?: I have a certain free iPad app and its performance is unsatisfactory.I would consider buying an app, if it were possible to get a refund, if performance is unsatisfactory.[...]"

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No. If it is a free app, then no you would not get a refund. So, uninstall it, by holding you finger one it lightly until it wiggles. Then tap the "X" to remove it.

Is it possible to return an app and get a refund?

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