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how do I get the App Store on my iMac to load correctly.

I'm running macOS Monterey 12.2 on my 2020 iMac computer. When I click the App store icon, the page does't load up. Just a white page appears. I have the latest update and check everything else to make sure its nothing I'm doing wrong. Need help


Posted on Jan 28, 2022 6:22 AM

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Posted on Jan 28, 2022 8:40 AM

Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Support link.


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


Next, please restart normally and please retest.

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Question marked as Best reply

Jan 28, 2022 8:40 AM in response to Crzylg41

Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Support link.


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


Next, please restart normally and please retest.

how do I get the App Store on my iMac to load correctly.

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